Terms & Conditions

Note: PackShare operates under German law. This English version is a translation of the legally binding German Terms and Conditions for your convenience.

1. Scope and Provider

These Terms and Conditions (“Terms”) govern the use of the web application “PackShare” (hereinafter “the Service”), available at packshare.de. The provider and contracting party is:

By registering and using the Service, you accept these Terms. Any deviating terms of the user do not become part of the contract unless we expressly agree to their applicability.

2. Definitions

• User: any person who creates an account in the Service and uses it.
• Group: the organisational unit in which multiple users plan a festival together.
• Premium / Access: the paid features unlocked for a group.
• Licence Holder: the user who has purchased paid access for a group.

3. Subject Matter and Service Description

The Service is an online tool for organising festival groups (including packing lists with quantities, task allocation, personal packing lists and arrival/departure planning). The Service is an organisational aid; the accuracy, completeness and actual implementation of the entries rests solely with the users. We owe the provision of the features, not the achievement of any particular organisational outcome.

4. Registration, Account and Minimum Age

Use of the Service requires an account created via Google login. You are obliged to keep your access credentials confidential. The Service is intended for persons aged 16 and over. If you are younger, use is only permitted with the consent of a parent or guardian. Only one account per person is permitted.

5. Free Use, Premium and the Licence Model

The Service may be used free of charge within a limited scope. Certain features are paid (“Premium”).

Premium is unlocked per group: when a user (the Licence Holder) purchases access for a group, the Premium features become available to all members of that group. The paid contract is concluded exclusively between us and the Licence Holder. All other members use the Service as free users under these Terms; they owe no fee and are not party to the Premium contract. If the Licence Holder’s access ends (through cancellation, expiry or payment default), the Premium features cease for the entire group.

6. Plans and Prices

Premium is offered in the following plans:

All prices are final prices. Due to the small business exemption under § 19 of the German VAT Act (UStG), no VAT is charged or shown. The price displayed in the Service at the time of ordering is authoritative.

7. Contract Formation and Payment

By completing the order process for a Premium plan, you submit a binding offer. The contract is formed upon our confirmation or the activation of access. Payment is processed via the external payment service provider Stripe. The payment service provider’s own terms additionally apply to the payment transaction.

8. Term, Renewal and Cancellation

The Monthly plan has a term of one month and renews automatically for successive one-month periods. It may be cancelled at any time with effect at the end of the current billing month.

The Yearly planhas an initial term of twelve months. If not cancelled, it continues for an indefinite period and may thereafter be cancelled at any time with one month’s notice.

Event Access is time-limited and ends automatically upon expiry of the access period without the need for cancellation; no automatic renewal takes place.

Cancellation may be effected via the cancellation function in the Service (“cancel button”) or by e-mail to the address given in the Imprint. The right to extraordinary cancellation for good cause remains unaffected.

9. Right of Withdrawal for Consumers

Consumers have the following right of withdrawal. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed in nature.

Withdrawal Notice

Right of withdrawal. You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract. To exercise your right of withdrawal, you must notify us (Philip Scherer, Alfred-Nägele-Str. 13A, 76646 Bruchsal, [email protected]) by means of a clear declaration (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You may use the model withdrawal form below, though this is not mandatory. To meet the withdrawal deadline it is sufficient that you send the notification of your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal. If you withdraw from this contract, we will reimburse all payments we have received from you, without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal. We will use the same payment method for the reimbursement as you used for the original transaction, unless expressly agreed otherwise; in no event will you be charged fees as a result of this reimbursement.

Early expiry of the right of withdrawal. If you have requested that the service begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of services already provided up to the point at which you notify us of your exercise of the right of withdrawal compared with the total scope of services provided for in the contract. The right of withdrawal expires early if we have fully performed the service and performance only began after you gave your express consent and simultaneously confirmed your knowledge that your right of withdrawal would be lost upon our full performance.

When purchasing Premium access, you expressly request in the order process that we begin providing the features immediately and before the withdrawal period has expired, and you confirm that your right of withdrawal is lost upon full performance. This applies in particular to the time-limited Event Access.

Model Withdrawal Form

(If you wish to withdraw from the contract, please complete and return this form.)

• To Philip Scherer, Alfred-Nägele-Str. 13A, 76646 Bruchsal, [email protected]:
• I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the provision of the following service (*):
• Ordered on (*) / received on (*):
• Name of consumer(s):
• Address of consumer(s):
• Signature of consumer(s) (only if this form is notified on paper):
• Date:

(*) Delete as appropriate.

10. User Obligations and Content

You are responsible for the content you enter (e.g. group and list names). You undertake not to post any unlawful, offensive or third-party-rights-infringing content and not to misuse the Service (e.g. through automated mass access or compromising security). In the event of violations, we are entitled to remove content and to suspend access temporarily or permanently.

11. Availability and Changes to the Service

We strive for high availability of the Service but do not guarantee any specific availability. Temporary restrictions may occur in particular due to maintenance, technical faults or circumstances beyond our control. We are entitled to further develop the Service and to adjust individual features, provided the core purpose for paid users is maintained.

12. Liability

We are liable without limitation for intent and gross negligence, for injury to life, body or health, within the scope of an assumed guarantee, and under the German Product Liability Act. In the case of simple negligence, we are liable only for a breach of a material contractual obligation (cardinal obligation) whose fulfilment makes proper performance of the contract possible in the first place and on whose observance you may regularly rely; in this case, liability is limited to the typical, foreseeable damage. Any further liability is excluded.

The Service is an organisational aid. We accept no liability for the accuracy of the lists or for damage arising from incomplete, incorrect or unimplemented entries. You bear co-responsibility for safeguarding your own data and should not store particularly sensitive data in the Service.

13. Data Protection

Information on the processing of your personal data is available in our Privacy Policy.

14. Changes to These Terms

We may amend these Terms with effect for the future insofar as this is necessary to adapt to changes in law, case law or changes to the Service, and provided you are not unreasonably disadvantaged. We will notify you of changes in text form (e.g. by e-mail) at least six weeks before they take effect. If you do not object within six weeks of receipt of the notification, the changes are deemed accepted; we will draw your attention to this separately in the notification. If you object, we are entitled to terminate the contract at the time the changes take effect.

15. Miscellaneous

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection provisions of the country in which you are habitually resident remain unaffected. Any special place of jurisdiction for consumers likewise remains unaffected.

The European Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr/. We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Should individual provisions of these Terms be or become invalid, the validity of the remaining provisions remains unaffected.